Privacy Policy
Rashi Healthcare Services Inc respects the privacy of website visitors, clients, and authorized representatives. This Privacy Policy explains how information may be collected, used, stored, and disclosed through this website and in connection with our services.
1. Scope
This Privacy Policy applies to:
- visitors to our website
- individuals who contact us
- prospective clients
- clients
- authorized representatives who interact with us regarding services
2. Information We May Collect
Depending on how you interact with us, we may collect information that you choose to provide, including:
Contact Information
- name
- email address
- phone number
- mailing address
Inquiry Information
- information submitted through contact forms, email, phone, fax, or other communications
- information about the services you are seeking
Service-Related Information
- appointment-related information
- provider names and office contact information
- records-request information
- documentation you choose to provide
- signed forms, releases, and authorizations
- service notes related to coordination and support
Technical Information
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- browser type
- device type
- pages visited
- date and time of access
- referring website information
3. How Information May Be Used
Information may be used to:
- respond to inquiries
- communicate with clients or prospective clients
- provide requested services
- coordinate with provider offices and records departments
- request, receive, organize, or transmit documentation where authorized
- maintain service records
- improve website function and user experience
- protect the security and integrity of our systems
- comply with legal obligations
4. Authorizations and Documentation
Where appropriate, we may request, receive, transmit, organize, or store records and related documentation based on written authorization or client direction.
Clients are responsible for reviewing and signing any required authorizations, releases, or requests before records-related services are performed.
5. Sharing of Information
We do not sell personal information. Information may be shared:
- with providers, hospitals, offices, or records departments when authorized by the client
- with vendors or service providers reasonably necessary to operate the business
- when required by law, subpoena, court order, or legal process
- when reasonably necessary to protect rights, safety, or property
- as part of a business transaction such as merger, acquisition, or asset transfer, if applicable
6. Privacy and Confidentiality
Rashi Healthcare Services Inc is not a hospital, physician practice, or health plan merely by virtue of offering coordination and support services through this website. Even so, privacy and confidentiality remain important to our operations.
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction.
You should not send highly sensitive information through unsecured channels unless specifically instructed to do so.
7. Data Retention
We may retain information for as long as reasonably necessary for:
- service delivery
- recordkeeping
- operational needs
- legal compliance
- dispute resolution
- tax and accounting purposes
Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable legal, contractual, or operational obligations.
8. Cookies and Analytics
Our website may use cookies, analytics tools, or similar technologies to improve performance, understand website usage, and support website functionality.
You may be able to adjust your browser settings to limit cookies, although some website functions may not operate properly if you do so.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.
10. Children’s Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information directly from children through the website without appropriate authorization.
11. Your Choices
You may contact us to:
- update contact information
- ask questions about our privacy practices
- request correction of inaccurate information we maintain, where appropriate
- request information about documents or data you have provided to us, subject to legal and operational limitations
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any revised version will be posted on this page with a new effective date.
13. Contact
If you have questions about this Privacy Policy, contact:
Rashi Healthcare Services Inc
Phone: (330) 818-6360
Fax: (234) 425-6379
Email: care@rashihealth.org